Q-Barometer Benchmark Study

In two-year intervals since 2010, we have measured the objective provision of services by transport operators in various cities. The results are then compared in a benchmark analysis. Strengths and weaknesses are identified and instructions on quality improvement are defined in a workshop. Moreover, the participating transport operators are enabled to observe and understand their development in a time series analysis.

Services

  • Conception and development of survey content

  • Realisation of the benchmark study

  • Recording and analysing the results

  • Preparation of the results reports

  • Realisation of a results workshop

 

Customers

Stadtwerke_Augsburg_Logo

Stadtwerke Augsburg

BVB logo

Basler Verkehrs-Betriebe

logo-moBiel

moBiel Bielefeld

DVB

Dresdner Verkehrsbetriebe AG

EVAG.svg

Erfurter Verkehrsbetriebe AG

infra Fürth

infra Fürth

SWH.HallescheVerkehrsAG

Hallesche Verkehrs-AG

Logo-üstra

üstra Hannoversche Verkehrsbetriebe AG

IVB Innsbruck

Innsbrucker Verkehrsbetriebe

Verkehrsbetriebe_Karlsruhe_logo.svg

Verkehrsbetriebe Karlsruhe

Kasseler_Verkehrs-Gesellschaft

KVG Kassel

linz_linien.svg

Linz Linien AG

MVG

MVG München

SWMS

Stadtwerke Münster

VAG

VAG Verkehrs-Aktiengesellschaft Nürnberg

Offenbacher_Verkehrsbetriebe_2016_logo.svg

NiO Nahverkehr in Offenbach

Salzburg Linien

Salzburg Linien

stadtwerke_schweinfurt_gmbh_logo

Stadtwerke Schweinfurt

PB Consult GmbH

Rothenburger Straße 5

90443 Nuremberg

T +49 (911) 322 39 0

E info@pbconsult.de

Mobility Management

Transport Planning

Traffic Engineering

Mobility Research

Surveys

Quality Measurement

Dialogue

Public Transport

Public Space

Operation

Vision

Team

Network

Careers
Legal Notice Privacy Policy Compliance